Archive for category: CRM

Dynamics 365/CRM for the Hospitality Industry

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  The hospitality industry in general and the hotel industry in particular are highly interactive and engaging – where customer-centricity litera...

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How CRM Adds value to your Small Business 

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CRM Expert Paul Greenberg point out that CRM System not only helps you to you maintain your business but also grow. The CRM System can be unsettling t...

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What to Look for in a CRM Dashboard

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Customer relationships are the heart and soul of any organization, whether for-profit or nonprofit. Customer Relationship Management (CRM) dashboards ...

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How to Enhance Dynamics CRM with Field Mapping

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Microsoft Dynamics CRM can give sales leader and their teams a serious advantage. From their use of cloud automation to top-of-the-line security and b...

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A Perfect Combination: Blockchain and CRM

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Blockchain is also known as Distribution Ledger Technology (DLT). An article published by Built-in, defines blockchain as it makes history of any digi...

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Customer Relationship Automation future of CRM

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Since the 1990s, Customer Relationship Management software (CRM)  has not changed much except it has moved from on-premise system to the cloud system....

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Data Mining In CRM

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As technology evolved, it made easy to collect and store huge data. Range of such collected data varies from company to company. It gets really diffic...

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Dynamics 365(CRM) vs Salesforce : Which is a better CRM? 

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Microsoft Dynamics CRM  Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. The product mainly focus...

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What does chatbots means to CRM 

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  Chatbots are everywhere from buying Grocery to buying Insurance. They have really changed the way we do our business. But what does chatbots re...

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Dynamics 365 vs Zoho : A better fit 

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Dynamics 365   Microsoft Dynamics 365 is part of Microsoft family. It is a cloud-based business applications platform that combines components of CRM ...

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